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John Cripps CEng FIET FInstD MBIFM BSc

John Cripps CEng FIET FInstD MBIFM BSc

I met Helen Smith approaching 20 years ago, as colleagues in a previous company. Our paths have continued to cross when she was a director of a national cleaning business involved in benchmarking exercises for my business, and again when Helen provided consultancy services, including conducting independent audit procedures and advice on cleaning projects as Professional Resources Consultancy Ltd.

Helen is successful because of her approach. She is a structured thinker; her style is process-driven and logical and she has the rare ability to engage people so that they move forward with her. She is quick to identify the root-cause of problems but wise and experienced enough not to go into solution mode too quickly, rather taking a more reflected, considered manner. Her people skills are well-honed and her experience as a sales trainer allows her to build a successful team quickly.

Helen builds strong and effective relationships with both her teams and her clients who will tell you that she is straight-talking, professional and honourable.

I would have no hesitation in recommending her to assist your business.

John Cripps CEng FIET FInstD MBIFM BSc Facilities Management Professional 24th November 2016

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