Professional Resources Consultancy (PRC) is A company offering coaching and Mentoring with a difference.
Crafted around years of experience amassed from the sales and business development arena, scoping out customer service excellence and leading and coaching teams.
From this invaluable experience my people philosophies evolved; the realisation that people are the core of an organisation, because every organisation is only ever as successful as their people. We all know the saying “People Buy People” and it’s a great place to start.
That’s why we provide coaching, mentoring and training services and a specialism of creating Customer Service Excellence which is one of the most natural and easy ways for us all to increase sales and develop business and create a more engaged happy workforce.
People who enjoy their work are more productive and more creative; they work with colleagues and customers in more healthy communicative state, and they go home happier and have happier families as a result.
Visit our Customer Service Excellence training page
One difference between organisations is levels of success……
And a measurement of success is the performance of People!
We also know that Mental ill health is responsible for approx. 72 million working days lost and costs £34.9 billion each year (according to MHFA England)
In addition to being a coach I have trained as an NLP Practitioner, Hypnotherapist and Mental Health First Aider so I’m well placed to spot the signs of someone struggling.
Having suffered my own catastrophic loss of a loved one, I understand and can empathise with the pressures life sometimes places on our emotional elasticity, including the decline in someone’s Mental Health. I can provide support, guidance and therapy through Mindset Matters coaching and mentoring.
Visit our Mindset Matters page
If you’d like to know more about me and my reasons why I started my company and why I am so passionate about helping others, then visit my WHY where you can learn more about my personal journey.