I first encountered Helen Smith 20 years ago when I worked as the Engineering Director of the public transport company First in South Yorkshire. We were reviewing the structures and procedures to improve the quality of cleaning within the organisation. We had presentations from a number of external suppliers but Helen’s presentation was outstanding.
Regrettably the board decided to keep the cleaning function in house. Two years later when I was promoted to Managing Director for First Bradford, Helen was one of the first people I contacted. She quickly arranged a smooth transition from in house cleaning to her contract company. What impressed me even more than her original presentation was her commitment and dedication to ensure the service was delivered. Her aftercare was as important to her as the original sale, something that in my experience is rarely seen.
A few years later, when I was working as Managing Director Stagecoach Cambridgeshire, I quickly identified a training need for my new management team.
I remembered that Helen had mentioned her training credentials in one of our earlier conversations. Luckily for me when I contacted her she had set up Professional Resources Consultancy which included Bespoke training packages. Once again, she quickly responded to our needs and arranged and delivered exactly what I was looking for.
I have no hesitation in recommending Helen, as like me you will be amazed by her professionalism and dedication to meet your requirements.
